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Scale-up

On-Going Business Support & Compliances

Accounting & Bookkeeping and Vendor Management

  • Invoice Management - Bills Payable
  • Invoice verification (both on technical aspects as well as on commercial terms) and forwarding them to client for approval
  • Preparing Payment Advice against approved invoices (along with tax calculation and tax deduction sheet)
  • Handling online payments – tax payments, statutory remittances and private party invoice payments
  • Downloading and filing proof of payments
  • Invoice Management - Bills Receivable
  • Cost analysis as per Transfer Pricing regulations, if applicable
  • Making necessary calculations for invoicing purposes
  • Assisting with necessary documentation on export of service, if applicable
  • Assistance on remittance of funds against invoices raised by client
  • Making necessary accounting entries in accounting software
  • Handling and maintaining after-payment records
  • Preparation & maintenance of books of accounts including financial statements as per Indian laws
  • Reconciliation of accounts
  • Issuance of TDS Certificate to parties whose tax has been withheld
  • Vendor Management:
  • Handling vendor registration and issuing Vendor Code
  • Preparation and maintenance of vendor engagement documents

Taxation Support

  • Advisory on matters pertaining to existing tax structure as applicable on client
  • Advisory on new tax / duties / cess / surcharge as may be levied due course
  • Tax Planning for client in terms of Transfer Pricing provisions in India, if applicable
  • Handling regular and periodical compliances for client under GST:
  • Preparation and sharing of monthly GST Payment Advice
  • Preparation & filing of monthly GST Returns
  • Handling online monthly GST payments
  • Filing of undertakings on GST portal as and when required
  • Preparation & filing of Annual GST Return
  • Handling periodical compliances for client under Income Tax:
  • Calculation of quarterly Advance Income Tax payable
  • Handling online Advance Income Tax payments
  • Preparation & filing of Income Tax Return
  • TDS (withholding tax) Management:
  • TDS of consultants engaged with client
  • TDS of vendors engaged with client
  • TDS of employees working with client
  • Providing monthly Tax Deducted (TDS) Sheet against non-salary payments
  • Handling online payment of monthly TDS and generating TDS Challans / receipts
  • Preparation & filing of quarterly TDS Return with Income Tax Department
  • Generating quarterly TDS Certificates
  • Support on Statutory Audit, GST Audit and Tax Audit

Payroll and Comp. & Ben. Administration

  • Tax efficient salary structuring for different class / grade of employees
  • Running monthly payroll of employees
  • Making deductions from salaries of employees:
  • Loans / advances / fines (if applicable)
  • Social security contributions / taxes [EPF, ESI, LWF, TDS, Professional Tax]
  • Calculation of:
  • Leave balance & leave carry forward
  • Special incentives / perquisites
  • Bonus, Leave Encashment, gratuity etc.
  • CTC Reimbursements
  • Employee TDS (withholding tax) Management:
  • Obtaining investment declarations from employees
  • Obtaining proof of investments from employees
  • Providing Tax Deducted (TDS) Sheet
  • Filing of TDS Returns pertaining to salary
  • Generating and providing TDS Certificates to employees
  • Generating monthly Salary Sheet / Payroll Register
  • Providing monthly Payment Advice for disbursement of salaries
  • Generating monthly Pay Slips of employees and sending directly to their respective e-mail IDs
  • Providing support to employees related to tax deductions, EPF, ESI
  • Preparing full & final settlement statement of retiring / left employees
  • Providing access of cloud-based self-serviced HMS platform to employees

Manpower Planning & Talent Acquisition

  • Continuously engaging with the client for all talent acquisition activities
  • Actively supporting the hiring managers on their workforce planning
  • Understanding each role requirement and formalizing the job specifications
  • Creating job postings and adverts across relevant social media platforms
  • Sourcing and shortlisting most relevant profiles in line with the job specifications agreed and submitting the appropriate candidature to the client
  • Conducting thorough assessment & interview of all qualified contenders of the position
  • Liaising with the hiring manager for all talent acquisition matters, till the candidate joins
  • Coordinating with the hiring manager and candidates for all the interview schedules
  • Facilitating negotiation of salary and benefits to be offered to the selected candidate
  • Providing replacement services where a job vacancy is created due to exit of employees
  • Managing the repository of CVs generated through job applications received from client’s website, LinkedIn page etc.

HR Advisory & Strategic Support

  • Employee Disciplinary Procedure:
  • Advisory & assistance in initiating investigation and preliminary discussions with all concerned people
  • Issuing relevant documentation like Show Cause letter, Suspension Pending enquiry letter, Warning letter etc. under guidance of legal and compliance teams
  • Guiding the client on the responses of the employee to aforementioned letters and guiding the course of action under the framework of law
  • Assistance in conducting disciplinary proceeding
  • Designing an organization-wide grading system - Allocating grades/ bands to each role and assign benefits or entitlements accordingly
  • Salary and Benefits Benchmarking - ‘dip-stick’ model (high level exercise) or ‘deep-diving’ model (detailed exercise) as may be mandated by client
  • Guiding on critical employee issues which may potentially have legal implications such as indiscipline, violation of company’s policies or code of conduct, suspected fraudulent activity, departmental investigation matters, sexual harassment etc.

On-going HR Support

  • New joiner obligations:
  • Issuing offer letters and appointment letters to new joiners
  • Ensuring the documentation of new joiners is collected and completed on time
  • All on-boarding Formalities – including conducting a professional induction and organization orientation program for new staff.
  • Leave & attendance - Monthly attendance & leave management in line with client’s Leave and Attendance policy
  • Employee Career Change Management – Completing formalities and documentation related to matters such as confirmation of services, probation extension, salary revision, role change, promotion, salary increment, transfer etc.
  • Employee Engagement:
  • Special day celebration
  • Team activities
  • Collaboration & team building programs
  • Training/Learning & Development Facilitations
  • Reward and recognitions:
  • Identifying high calibre individuals/teams each month.
  • Designing an appropriate reward and recognition system
  • Communication to employees regarding consistent high performance.
  • Facilitating procurement of awards, certificates etc.
  • Performance Management Process:
  • Setting up Performance Management System (PMS)
  • Setting up KRAs for new joiners basis the PMS
  • Facilitating promotions and salary increments process
  • Issuing letters for the pay-hike and promotion activities
  • Career progression planning
  • Discussing areas of improvement and formalizing a calendar for the same
  • Employee Relations:
  • Providing advice and support on underperformance matters.
  • Conflict resolution and uncertainty management- even in case of ex-employees
  • Liaison with other teams - Interaction with the Recruitment/Talent acquisition, Payroll and Legal teams for efficient administration of HR affairs
  • Efficiently responding to employees’ queries regarding HR policies of the Company, salary issues or other concerns related to their employment

Training & Development

  • Delivering coaching sessions for client’s employees for improving soft skills such as:
  • Customer Service
  • Time Management
  • Self-Motivation
  • Communication Skills
  • Sales enhancement
  • Email Etiquettes
  • Negotiation Techniques
  • Teamwork
  • Cross Border Cultural Training for employees of clients dealing with various nationals in their routing course of work. This is done by us using a globally renowned tool.
  • Strategic Coaching:
  • Executive Leadership Coaching
  • Image management and Executive Presence Coaching
  • Organization Development (OD) projects

Immigration Support

  • Advising requirements and legal framework for employment of international workers in India
  • Advising on COC (Certificate of Coverage) requirements for expats from the countries which have signed Social Security Agreement with India
  • Suggesting appropriate category of visa for expats picked to be sent to India for appointment as directors / employees / consultants / technical staff with India company
  • Advising on requirements for obtaining relevant category of Indian visa
  • Drafting relevant letters and undertakings required to be given by the employer (Indian company) as part of visa documentation for visa seekers
  • Documentation support on registration of foreign nationals with appropriate Foreigner Registration Office in India (FRRO / FRO)
  • Documentation support on renewal or extension of visa/ resident permit
  • Advising the expats regarding their residential status and taxability in India
  • Tax planning of expats and assisting them avoid double taxation by following Double Taxation Avoidance Agreement (DTAA) if entered between Government of India and that of their native countries
  • Preparation and filing of Income Tax Returns for expats employed in India by the company
  • Documentation support on final exist formalities upon transfer or cessation of employment with India company
  • Advising the expats regarding withdrawal and repatriation of accumulations in social security fund (Employees’ Provident Fund) while permanently leaving India

Employment Law Compliances

  • Advisory on matters related to Labour / Employment Laws:
  • Applicability and issues related to existing labour / employment laws
  • Implications of amendments in labour / employment laws
  • Mandatory licensing / registration requirements for establishing or operating a business establishment
  • Employer’s obligations of ensuring employment conditions at work place as per state rules such as opening & closing hours; working hours and rest hours; overtime & spread-over; weekly off and holidays; leave and compensatory off
  • Employer’s mandatory obligations in relations to labour laws such as:
  • Minimum rates of wages prescribed for different category of workers / staff
  • Manner and time of payment of wages
  • Statutory bonus
  • Gratuity
  • Leave Encashment
  • Coverage, contribution rates of EPF, ESI, PT and LWF
  • Formation of various committees as per requirements of central / state laws
  • Implementation of polices and mechanism for protection of women against discrimination and sexual harassment at work place
  • On-site implementation of health, safety & welfare provisions at the establishments
  • Termination / retrenchment of employees
  • Disciplinary proceedings & domestic inquiries
  • Labour / Employment Law Compliance Support:
  • EPF remittances and compliances
  • ESI remittances and related compliance support
  • Professional Tax remittances and compliances
  • LWF remittances and compliances
  • Preparation & filing of periodical returns (monthly/ quarterly/ half-yearly/ annual)
  • Event-based departmental compliances
  • Preparation & maintenance of statutory registers & records
  • Ensuring display of abstracts / notices / certificates / cautions at establishments
  • Assistance to employees in claiming benefits as available under various labor laws
  • Handling employer-employee disputes
  • Support in relation to initiating disciplinary proceedings / domestic inquiries against a delinquent employee

Secretarial & ROC Compliance Support

  • Advisory & guidance on issues related to Companies Act, 2013
  • Routine secretarial support in relation to:
  • Meetings of Board of Directors [Board Meetings]
  • Meetings of Shareholders [Extraordinary General Meetings (EGM) / Annual General Meetings (AGM)]
  • Event-based secretarial support
  • Preparation, maintenance and preservation of secretarial records
  • Preparation, maintenance and preservation of statutory registers under the Act
  • Annual compliances with ROC (Registrar of Companies)
  • Event-based compliances with ROC
  • Certifications from Practicing Company Secretary required under Companies Act
  • ROC Compliances in relation to Indian Company from the side of holding company, nominee shareholder and directors

Drafting & Contract Management

  • Drafting / vetting general commercial agreements as may be required by client in due course of business such as:
  • Agreement with customers / clients
  • Agreement with business associates / aggregators
  • Agreement with channel partners / distributors / C&F
  • Agreement with recruitment agencies
  • Agreement with manpower suppliers / staffing agencies
  • Agreement with contractors / sub-contractors
  • Agreement for engagement of vendors / suppliers
  • Agreement for engagement of consultants
  • Suggesting / devising crucial covenants as may be required during the course of negotiation with parties on terms & conditions of a contract
  • Documenting variations (changes or amendments) proposed by the parties during negotiation, implementation or execution stages
  • Reviewing the variations and finalizing the contracts in consultation with client
  • Drafting special purpose or strategic agreements / MOUs as may be required by client
  • Drafting employment related agreements / documents as may be required by client in due course of business
  • Managing execution of contracts including assistance and guidance in signing, stamping, witness, attestation / legalization and registration of contracts as may be required.
  • Maintaining portfolio of subsisting contacts and reminding client in advance about their renewal due dates.

Legal Support

  • Legal advisory & hand-holding guidance on day-to-day business affairs
  • Expert opinions on complex legal issues
  • Handling departmental notices as may be issued to client
  • Handling legal notices as may be served onto client by private parties
  • Drafting & serving legal notices to private parties as may be required by the client
  • Attending inspection by enforcement officials at client’s establishments
  • Handling show-cause proceedings as may be initiated against client
  • Legal representation services - representing client before government authorities
  • Liaisoning with government departments on behalf of client
  • Satisfying queries of statutory auditors on the functions outsourced to CorpelServe

For On-going Business Support & Compliances

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CorpelServe is keen to facilitate you expand and scale-up your business in the India by advising, managing and taking care of all your non-core support functions.

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