Providing monthly Payment Advice for disbursement of salaries
Generating monthly Pay Slips of employees and sending directly to their respective e-mail IDs
Providing support to employees related to tax deductions, EPF, ESI
Preparing full & final settlement statement of retiring / left employees
Providing access of cloud-based self-serviced HMS platform to employees
Manpower Planning & Talent Acquisition
Continuously engaging with the client for all talent acquisition activities
Actively supporting the hiring managers on their workforce planning
Understanding each role requirement and formalizing the job specifications
Creating job postings and adverts across relevant social media platforms
Sourcing and shortlisting most relevant profiles in line with the job specifications agreed and submitting the appropriate candidature to the client
Conducting thorough assessment & interview of all qualified contenders of the position
Liaising with the hiring manager for all talent acquisition matters, till the candidate joins
Coordinating with the hiring manager and candidates for all the interview schedules
Facilitating negotiation of salary and benefits to be offered to the selected candidate
Providing replacement services where a job vacancy is created due to exit of employees
Managing the repository of CVs generated through job applications received from client’s website, LinkedIn page etc.
HR Advisory & Strategic Support
Employee Disciplinary Procedure:
Advisory & assistance in initiating investigation and preliminary discussions with all concerned people
Issuing relevant documentation like Show Cause letter, Suspension Pending enquiry letter, Warning letter etc. under guidance of legal and compliance teams
Guiding the client on the responses of the employee to aforementioned letters and guiding the course of action under the framework of law
Assistance in conducting disciplinary proceeding
Designing an organization-wide grading system - Allocating grades/ bands to each role and assign benefits or entitlements accordingly
Salary and Benefits Benchmarking - ‘dip-stick’ model (high level exercise) or ‘deep-diving’ model (detailed exercise) as may be mandated by client
Guiding on critical employee issues which may potentially have legal implications such as indiscipline, violation of company’s policies or code of conduct, suspected fraudulent activity, departmental investigation matters, sexual harassment etc.
On-going HR Support
New joiner obligations:
Issuing offer letters and appointment letters to new joiners
Ensuring the documentation of new joiners is collected and completed on time
All on-boarding Formalities – including conducting a professional induction and organization orientation program for new staff.
Leave & attendance - Monthly attendance & leave management in line with client’s Leave and Attendance policy
Employee Career Change Management – Completing formalities and documentation related to matters such as confirmation of services, probation extension, salary revision, role change, promotion, salary increment, transfer etc.
Employee Engagement:
Special day celebration
Team activities
Collaboration & team building programs
Training/Learning & Development Facilitations
Reward and recognitions:
Identifying high calibre individuals/teams each month.
Designing an appropriate reward and recognition system
Communication to employees regarding consistent high performance.
Facilitating procurement of awards, certificates etc.
Performance Management Process:
Setting up Performance Management System (PMS)
Setting up KRAs for new joiners basis the PMS
Facilitating promotions and salary increments process
Issuing letters for the pay-hike and promotion activities
Career progression planning
Discussing areas of improvement and formalizing a calendar for the same
Employee Relations:
Providing advice and support on underperformance matters.
Conflict resolution and uncertainty management- even in case of ex-employees
Liaison with other teams - Interaction with the Recruitment/Talent acquisition, Payroll and Legal teams for efficient administration of HR affairs
Efficiently responding to employees’ queries regarding HR policies of the Company, salary issues or other concerns related to their employment
Training & Development
Delivering coaching sessions for client’s employees for improving soft skills such as:
Customer Service
Time Management
Self-Motivation
Communication Skills
Sales enhancement
Email Etiquettes
Negotiation Techniques
Teamwork
Cross Border Cultural Training for employees of clients dealing with various nationals in their routing course of work. This is done by us using a globally renowned tool.
Strategic Coaching:
Executive Leadership Coaching
Image management and Executive Presence Coaching
Organization Development (OD) projects
Immigration Support
Advising requirements and legal framework for employment of international workers in India
Advising on COC (Certificate of Coverage) requirements for expats from the countries which have signed Social Security Agreement with India
Suggesting appropriate category of visa for expats picked to be sent to India for appointment as directors / employees / consultants / technical staff with India company
Advising on requirements for obtaining relevant category of Indian visa
Drafting relevant letters and undertakings required to be given by the employer (Indian company) as part of visa documentation for visa seekers
Documentation support on registration of foreign nationals with appropriate Foreigner Registration Office in India (FRRO / FRO)
Documentation support on renewal or extension of visa/ resident permit
Advising the expats regarding their residential status and taxability in India
Tax planning of expats and assisting them avoid double taxation by following Double Taxation Avoidance Agreement (DTAA) if entered between Government of India and that of their native countries
Preparation and filing of Income Tax Returns for expats employed in India by the company
Documentation support on final exist formalities upon transfer or cessation of employment with India company
Advising the expats regarding withdrawal and repatriation of accumulations in social security fund (Employees’ Provident Fund) while permanently leaving India
Employment Law Compliances
Advisory on matters related to Labour / Employment Laws:
Applicability and issues related to existing labour / employment laws
Implications of amendments in labour / employment laws
Mandatory licensing / registration requirements for establishing or operating a business establishment
Employer’s obligations of ensuring employment conditions at work place as per state rules such as opening & closing hours; working hours and rest hours; overtime & spread-over; weekly off and holidays; leave and compensatory off
Employer’s mandatory obligations in relations to labour laws such as:
Minimum rates of wages prescribed for different category of workers / staff
Manner and time of payment of wages
Statutory bonus
Gratuity
Leave Encashment
Coverage, contribution rates of EPF, ESI, PT and LWF
Formation of various committees as per requirements of central / state laws
Implementation of polices and mechanism for protection of women against discrimination and sexual harassment at work place
On-site implementation of health, safety & welfare provisions at the establishments
Termination / retrenchment of employees
Disciplinary proceedings & domestic inquiries
Labour / Employment Law Compliance Support:
EPF remittances and compliances
ESI remittances and related compliance support
Professional Tax remittances and compliances
LWF remittances and compliances
Preparation & filing of periodical returns (monthly/ quarterly/ half-yearly/ annual)
Event-based departmental compliances
Preparation & maintenance of statutory registers & records
Ensuring display of abstracts / notices / certificates / cautions at establishments
Assistance to employees in claiming benefits as available under various labor laws
Handling employer-employee disputes
Support in relation to initiating disciplinary proceedings / domestic inquiries against a delinquent employee
Secretarial & ROC Compliance Support
Advisory & guidance on issues related to Companies Act, 2013
Routine secretarial support in relation to:
Meetings of Board of Directors [Board Meetings]
Meetings of Shareholders [Extraordinary General Meetings (EGM) / Annual General Meetings (AGM)]
Event-based secretarial support
Preparation, maintenance and preservation of secretarial records
Preparation, maintenance and preservation of statutory registers under the Act
Annual compliances with ROC (Registrar of Companies)
Event-based compliances with ROC
Certifications from Practicing Company Secretary required under Companies Act
ROC Compliances in relation to Indian Company from the side of holding company, nominee shareholder and directors
Drafting & Contract Management
Drafting / vetting general commercial agreements as may be required by client in due course of business such as:
Agreement with customers / clients
Agreement with business associates / aggregators
Agreement with channel partners / distributors / C&F
Agreement with recruitment agencies
Agreement with manpower suppliers / staffing agencies
Agreement with contractors / sub-contractors
Agreement for engagement of vendors / suppliers
Agreement for engagement of consultants
Suggesting / devising crucial covenants as may be required during the course of negotiation with parties on terms & conditions of a contract
Documenting variations (changes or amendments) proposed by the parties during negotiation, implementation or execution stages
Reviewing the variations and finalizing the contracts in consultation with client
Drafting special purpose or strategic agreements / MOUs as may be required by client
Drafting employment related agreements / documents as may be required by client in due course of business
Managing execution of contracts including assistance and guidance in signing, stamping, witness, attestation / legalization and registration of contracts as may be required.
Maintaining portfolio of subsisting contacts and reminding client in advance about their renewal due dates.
Legal Support
Legal advisory & hand-holding guidance on day-to-day business affairs
Expert opinions on complex legal issues
Handling departmental notices as may be issued to client
Handling legal notices as may be served onto client by private parties
Drafting & serving legal notices to private parties as may be required by the client
Attending inspection by enforcement officials at client’s establishments
Handling show-cause proceedings as may be initiated against client
Legal representation services - representing client before government authorities
Liaisoning with government departments on behalf of client
Satisfying queries of statutory auditors on the functions outsourced to CorpelServe
CorpelServe is keen to facilitate you expand and scale-up your business in the India by advising, managing and taking care of all your non-core support functions.